Privacy Policy
This Privacy Policy explains how Montez Insurance Agency LLC, doing business as Montez Agency ("we," "us," or "our"), collects, uses, shares, and protects personal information when you visit montezagency-ins.com or contact us.
Information We Collect
We collect information you provide directly to us, including when you submit our quote or contact form, call us, or email us. This may include:
- Your name
- Your phone number, including mobile phone number
- Your email address
- Information you share with us about your insurance needs or existing policies
- Your SMS consent choice
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and quote requests
- Provide insurance quotes, policy servicing, and account notifications
- Send text messages to you, only if you have opted in to receive them
- Operate, maintain, and secure our website
- Comply with legal and regulatory obligations
How We Share Your Information
We do not sell your personal information. We may share personal information with:
- Insurance carriers and underwriters, as needed to obtain quotes or service your policy
- Service providers who help us operate our business, such as website hosting, email, and messaging providers, who are permitted to use the information only to provide services to us
- Government authorities or other parties when required by law or to protect our legal rights
This sharing is subject to the Text Messaging / SMS section below.
Text Messaging / SMS
Montez Insurance Agency LLC collects mobile phone numbers for the purpose of providing text message updates regarding insurance quotes, policy servicing, and account notifications. We will never share your mobile opt-in information or phone number with third parties or affiliates for marketing or promotional purposes. All other categories of personal information provided may be shared with third parties as described elsewhere in this Privacy Policy, but consent for SMS messaging is never shared or sold.
For full details of our text messaging program, see our SMS Terms and Conditions.
Data Retention
We keep personal information only as long as needed for the purposes described in this Privacy Policy, including to provide services to you and to meet legal, regulatory, and record-keeping requirements. When information is no longer needed, we delete it or store it securely.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to legal requirements. You can stop receiving text messages at any time by replying STOP.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Montez Insurance Agency LLC (DBA Montez Agency)6207 Airport Fwy
Haltom City, TX 76117
Email: support@montezagency-ins.com
Phone: 682-334-2225